Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below.

Processing Time

  • Orders are typically processed within 2–5 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery

  • We ship using trusted carriers to ensure your order arrives safely.

  • Delivery times vary based on your location and the shipping method selected at checkout.

  • Please note that shipping timelines are estimates and not guaranteed.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and order size.

Address Accuracy

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

  • Once an order has been handed over to the carrier, we are not responsible for shipping delays.

  • If your package appears lost or significantly delayed, please contact the carrier directly using your tracking information.

  • If you need assistance, feel free to reach out to us at the_stitchwitch@icloud.com.

Questions

If you have any questions about shipping, please contact us at the_stitchwitch@icloud.com and we’ll be happy to help.